Q: What is energy deregulation?
A: Energy deregulation began around 2000 on a state-by-state basis. It breaks the monopoly of the local utility and separates the supply portion (the actual electrons and molecules of energy) from the delivery portion (the pipes and wires that gets the energy to your business).
In deregulated states, consumers can choose from the offerings of alternate energy suppliers. When they choose a new supplier, they remain with the utility for the delivery function.
Q: Is there a chance for service disruption when choosing an alternate supplier?
A: No, the switch to a new supplier is handled seamlessly by the local utility. The reliability of service remains the same, regardless of which company supplies the energy.
Q: Who do I call in case of an electric or gas emergency?
A: Call your local utility, as it continues to maintain the delivery infrastructure.
Q: Who will send me the bill?
A: In most cases, your utility will continue to send the bill, and your new supplier’s charges will be included as a line item.
Q: Can an Energy Choice Services representative sign up residential accounts?
A: Yes, in limited circumstances. Contact us for for details.
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